Following the HBA announcement of 26th March 2020, HBA member-banks, consistent to their commitment for continuous assistance in limiting the impact of COVID-19 on public health and trading practice, will maintain until Wednesday, 30th September 2020 the limit of contactless card transactions without the use of PIN at the level of 50 euros.

The use of a mobile phone number as one of the main and basic elements for strong and reliable identification of its owner/subscriber, is an international practice used by organizations, companies and public sector for the services they offer.

Banks are no exception to this practice, since they send through their customers' mobile phone number one time passwords (OTP) which enhance security of electronic transactions (money transfers, purchases via cards etc.), security alerts for executed transactions and remote signing up for new services.

The Hellenic Bank Association wishes to remind to banking clientele of the technological possibilities/options (internet and mobile banking, ATM) provided by banks, for better servicing clients and in order to avoid overcrowding of branches.

HBA member-banks, consistent to their commitment for continuous assistance in limiting the impact of Covid-19 on public health and trading practice, will increase, as of Monday 30th March and up until Sunday 31st May 2020 the limit of contactless card transactions without the use of PIN at the level of €50, instead of €25 valid until today.

HBA member-banks further intensify protective measures for employees and clients following the imposed temporary measure of citizens’ restricted circulation, in order to cope with the dispersion of Covid-19.

Thus, kindly be informed that as of Tuesday 24th March 2020, following transactions will not be effected with physical presence in bank branches: