The Hellenic Bank Association informs banking clientele about physical transactions that will not be effected in bank branches as of August 4th 2020, following the Ministerial Decision D1a/EC. 48002/2020 on 'implementation of the measure for the compulsory use of non-medical mask in commercial enterprises, office spaces and other public gathering areas throughout the Greek territory, in order to limit the dispersion of COVID-19'
The alarming increase of Covid-19 cases in July 2020 led to the legislative introduction of the mandatory use of non-medical masks by employees and consumers, together with the implementation/adoption of additional restrictive measures. HBA member-banks, in an effort to fully integrate these new measures (as per Ministerial Decision D1a/EC. 48002/2020), and aiming in safeguarding the health of banking employees and the banking clientele, notify/announce that as of Tuesday 4th August 2020, and until further notice, following transactions will not be effected, with physical presence, in any bank branch:
- Cash withdrawals up to €400. Withdrawals up to this amount will be made exclusively at ATMs, with the use of debit card
- Cash deposits up to €1.000. Deposits up to this amount will be made at ATMs, with the use of debit card
- Payments to third party accounts (public sector, energy, water, telephony, pay TV, insurance etc.) are settled via internet/mobile banking or at ATMs. It will not be possible to service these transactions using cash at the cash desk
- Bank account statements (transactions and balances) are updated via internet/mobile banking or at ATMs. Savings’ booklet updates will not take place onsite
In order to be better served, it is advised that you take advantage of the debit card as well as the e&m-banking services of your bank.
Also, you are kindly requested to limit your visits to bank branches. In case, however, it is necessary to visit a branch please (a) bear a protective mask (b) keep the required safety distances.
